Cybersecurity’s Impact on Patient Safety and Trust

In discussion of cybersecurity breaches, most people talk about the impact to the organization’s reputation and the financial implications of a breach.  While those are both extremely important, what doesn’t get talked about as much is the impact cybersecurity can have on both patient safety and trust.  Plus, cybersecurity attacks are becoming more and more sophisticated and creating a slew of new patient safety issues.  Each of these incidents works to undermine a patient’s trust in their healthcare institution.

To get a better understanding of these issues and how to combat them, we sat down with the following panel of cybersecurity experts in a discussion hosted by Proofpoint:

  • Chris Convey – VP, Chief Information Security Officer at Sharp Healthcare
  • Tom Stafford – Chief Technology Officer at CDW Healthcare
  • Ryan Witt – Managing Director, Healthcare Industry Practice at Proofpoint

What’s been your experience with the impact of cybersecurity incidents on trust in your organization?  How does it apply to patients?  How does it apply to your own staff trusting IT?  How has COVID-19 impacted this dynamic?  What Business Email Compromise (BEC) or imposter email patterns are you seeing in your organization?  And what are you doing to address this in your organization?

Share your thoughts and experiences in the comments and on social media with @hcittoday and @proofpoint.

Learn more about Proofpoint:

This article is part of the #HealthIT100in100.

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About the author

John Lynn

John Lynn

John Lynn is the Founder of, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference,, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.