The keynote speakers at this year’s Empathy + Innovation – Patient Experience Summit (#PESummit) once again lived up to the high standards set by previous...
PESummit
For the past 3 years CAHPS surveys and scores have been a hot topic at the annual Patient Experience Summit (#PESummit) hosted by Cleveland Clinic. This year...
Whether it was planned or by cosmic happenstance, Day 2 of the 2018 Patient Experience: Empathy and Innovation Summit (#PESummit) reinforced a theme from the...
With the mercury hitting an incredible 90+ in downtown Cleveland, it was only fitting that the speakers and attendees at the 2018 Patient Experience: Empathy...