Most of the stories we read about changing behavior in healthcare are about patients. Not this one. In this article, we are focusing on how Artificial...
Consumerism
Consumerism and the use of patient-generated data are no fads, but rather a lasting change to the healthcare landscape, according to a new survey conducted by...
We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 1/17 at Noon ET (9 AM PT). This week’s chat will be hosted by...
Mosaic is an art form about perspective. From far away, mosaics appear to be a single image. As you move closer, your perspective changes and you start to see...
The keynote speakers at this year’s Empathy + Innovation – Patient Experience Summit (#PESummit) once again lived up to the high standards set by previous...
For the past 3 years CAHPS surveys and scores have been a hot topic at the annual Patient Experience Summit (#PESummit) hosted by Cleveland Clinic. This year...
The surprising appearance of five vendors at the 2019 Patient Experience Conference (#PX2019) is an exciting development for healthcare and offers further...
By the early 2000s, both employers and health plans were beginning to realize that the managed-care jig was up. Managed-care organizations had seemingly wrung...