The acquisition of Epion by Kyruus continues the company’s push to encompass more of the patient journey. The combined company can now offer healthcare organizations a more complete patient access solution. Patients can now search easily for a provider, book an available appointment, fill out all the necessary paperwork electronically ahead of that appointment and check-in online.
Healthcare IT Today caught up with Scott Andrews, General Manager of Health Systems at Kyruus at the recent Medial Practice Excellence: Leaders Conference (#MPEL22) to get more details about the acquisition and discuss how it fits into the overall strategy of the company.
Expanding Patient Access
With patient volumes still below pre-pandemic levels, many healthcare organizations are putting a focus on improving access to care. Key to that is improving the online presence of organizations such that patients can more easily search for and book an appointment with a physician, specialist or other healthcare professional.
This patient-provider matching has been the traditional area of focus for Kyruus. Now with the acquisition of Epion, Kyruus has expanded their patient access solution to address more of the early stages of the patient journey.
“The addition of Epion ties in nicely with the approach we have taken with patient access,” said Andrews. “We help patients, members and individuals find the care that they are looking for, book an appointment and now with Epion, complete all the necessary check-in documentation ahead of time.”
That documentation can include:
- Consent forms
- Medical history
- Family history
- Demographic information
- Current medications
- Allergies
- Risk assessments
- Insurance details
Deeper Patient Engagement
Epion also gives Kyruus capabilities downsteam in the patient journey. The system can send messages to patients for follow-on appointments, payment options, surveys, educational materials, and more. This functionality allows Kyruus to offer clients a deeper level of engagement with patients.
“This is all part of our ‘Find Care Everywhere’ strategy,” shared Andrews. “We place provider information everywhere that patients might be searching for care – a provider’s website, rating sites, Google, etc. And now we make is easy to engage patients before and after that booked appointment.”
Watch the interview with Scott Andrews:
Learn more about Kyruus at: https://www.kyruus.com/
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