Online Scheduling, Patient Check-in, and Consumer Choice – Healthcare IT Today Podcast Episode 56

For the 56th episode of the Healthcare IT Podcast, we’re talking about Online Scheduling, Patient Check-in, and Consumer Choice.  No doubt the pandemic and the social distancing requirements have pushed these topics to the forefront of every healthcare organizations minds.  Many of these technologies were available prior to COVID, but now they’re becoming an essential feature for healthcare organizations.

Navigating these new tools can be a challenge for healthcare organizations.  They need guidance on the best ways to approach online scheduling that ensures the right patients are slotted for the right amount of time on the schedule.  Digital patient check-in is offering new workflows that are safer for the patient and provide a much better experience.  Will those that don’t embrace this technology get left behind?

Here’s a look at the major topics we discuss on this episode:

  • Online Patient Scheduling
  • Consumer Choice
  • Patient Communication
  • Digital Patient Check-in

Today’s episode is sponsored by Stericycle Communication Solutions. Stericycle provides online self-scheduling, automated patient communications and call center solutions. They can help organizations handle the surge in patient appointments that are a consequence of any COVID Vaccination program. Learn more at

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

We’re planning to release a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

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If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

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About the author

John Lynn

John Lynn

John Lynn is the Founder of, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference,, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.

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