I’m always slightly bothered when people say that telehealth has seen a massive explosion thanks to COVID-19. While it’s true that live video telehealth visits have seen hockey stick style growth because of COVID-19, there are actually a wide variety of telehealth options. Although, each of these areas of telehealth are quite different and have been impacted by COVID-19 in really different ways. Two that I think are particularly interesting are remote patient monitoring which often just uses telehealth as a component of the care they provide and specialty acute care telehealth.
Pre-COVID-19, specialty acute care telehealth was one of the bright spots of telehealth. Turns out there’s a lot of value in how timely a specialist is able to see a patient who is dealing with a very emergent health need. The best example of this is Tele-Stroke where the ability to administer a treatment quickly has a long lasting impact for good or bad on a patient. Plus, give the physician shortage and the lack of specialty physicians in rural environments, specialty specific acute care telehealth had seen quite a bit of success even before COVID.
To learn more about what makes this area of telehealth unique and how it’s been impacted by COVID-19, we sat down with John Kalix, CEO at SOC Telemed. We ask Kalix what makes specialty specific telehealth solutions like there’s unique and what nuances and features make it wise to invest in a true specialty telehealth platform vs a generic live video telehealth vendor (Spoiler Alert: Workflow!).
Of course, we couldn’t pass up the opportunity to talk about the “telehealth cart” and how he sees the role of the telehealth cart in all of this. We also talk EHR integration and how SOC Telemed approaches integration with the EHR. As many healthcare organizations struggle Kalix also shares how telehealth can help organizations and what telehealth reimbursement may look like going forward. Finally, he shares what’s next for SOC Telemed.
If you want to learn what makes specialty acute care telehealth, you’ll enjoy this interview with John Kalix, CEO at SOC Telemed.
Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.
And for an exclusive look at our top stories, subscribe to our newsletter.