Achieving Fluid Telehealth: How to Create a Virtual Care Infrastructure that Supports Patients and Providers

There’s no topic in healthcare that’s more discussed right now than the shift to virtual care.  Trying to understand what a healthcare organization needs to do to thrive in this quickly shifting environment is challenging.  To help you get a better understanding of what the future of virtual care in healthcare will look like and what infrastructure will be needed to make it a reality, we hosted a discussion on the topic with this expert panel:

  • George Mathew, Chief Medical Officer – North America, DXC Technology
  • Atif Chaughtai, Senior Director, Healthcare Market Leader, Red Hat
  • Marlon Harvey, Global Business Solution Architect, Healthcare , Cisco
  • Stacy Hurt, Patient Consultant

The panel got really exciting as we started to talk about the use of AI in the future of telehealth.  No doubt we’re not there yet, but it’s something that is on the horizon and needs to be considered in a healthcare organization’s virtual care plans since it may be the only way we truly scale up virtual care to every patient.

Plus, one panelist observed that fee for service was a “drug” that healthcare organizations are addicted to.  I’d never heard such an apt description of why it’s so hard for healthcare organizations to leave fee for service for value based care.  It is like a drug that no one really wants to take, but it gives them what they want.

Along with these more spicy topics, we discuss 4 areas every organization should be looking at to be prepared for virtual care going forward:

  • Infrastructure
  • Privacy and Security
  • Connectivity
  • Data Access/Interoperability

If you want a unique look at what you should be doing to prepare for virtual care, take a minute to check out this panel discussion:

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About the author

John Lynn

John Lynn

John Lynn is the Founder of, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference,, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.