We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 8/7 at Noon ET (9 AM PT). This week’s chat will be hosted by Linda Stotsky (@EMRAnswers) and Rich Metger (@Rich_Metzger) from @Bossoft on the topic of “Is RPA the Missing Piece in Healthcare?“.
Robotic Process Automation (RPA) is being hailed as the missing piece of usability in healthcare. In examples ranging from EHR data migration to revenue cycle management tasks, supply chain and more, RPA is helping hospitals, health systems and technology partners keep up with increased demand, ever-changing regulations and the challenge of uncertainty in today’s healthcare landscape.
Surprisingly, many aren’t aware of the benefits of adding automation to an existing digital health strategy. The COVID-19 pandemic has caused health care organizations to adjust to clinical and financial challenges that were previously unthinkable. There are many processes that can benefit from the increased efficiency, reduced manual data input, and 24/7 staffing that RPA provides. Employees can gain a reprieve from tedious time drains by allowing these processes to be managed by “bots,”
Some people think of “bots” as the 1st step in eliminating or replacing jobs, but in reality, they’re more like an eager coworker who actually wants to take over tedious, time consuming tasks, with 100% accuracy (so no performance checking is needed). They’re always available to pitch in, even after hours and on weekends. RPA can replicate any activity that a person can manually perform on a computer screen, including simple data entry to mind-numbing tasks requiring multiple decision points that drain human workers, and this allows humans to concentrate on higher priority, and more rewarding, tasks like person-to-person communication. So think of them as the coworker you want.
Join us for this week’s HITsm chat, as we explore some of the areas ripe for RPA in your hospital or health system.
Topics for this week’s #HITsm Chat:
T1: How has COVID-19 changed your outlook about the need for automation in healthcare? #HITsm
T2: Have you worked with RPA, ML, or AI technologies? What did you find most effective or most limiting about them? #HITsm
T3: Over 70 percent of business leaders said that they plan to invest in RPA, how does future health depend on this digital-first strategy? #HITsm
T4: If you were to “dip a toe” in the RPA market, what would the best ROI scenario be? #HITsm
T5: Do you think it’s important to have a healthcare-only RPA vendor? Why? #HITsm
BONUS: If you could delegate one task in your life to a “bot” what would that be and why? #HITsm
Upcoming #HITsm Chat Schedule
8/14 – Health IT and Sustainability
Hosted by Chuck Webster, MD (@wareflo)
8/28 – Health Equity
Hosted by Corinne Stroum (@healthcora)
9/4 – TBD
Hosted by Mich Parker, CISO (@mitchparkerciso)
We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.
If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.