Establishing Trust – How Do I Know and Trust You? – #HITsm Chat Topic

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 5/29 at Noon ET (9 AM PT). This week’s chat will be hosted by DirectTrust (@DirectTrustorg) on the topic of “Establishing Trust – How Do I Know and Trust You?“.

One of the greatest unsolved issues of modern healthcare is that of identity. How do I know you are who you say you are? How do I trust a specific device? Knowing and trusting other parties is critical in an industry governed by privacy and security standards.

We expect for our most sensitive data to be handled with care, which requires instilling trust. As we move towards a more interoperable industry where we envision data moving with ease, we must further address the patient identity and trust paradigm.

Recently, the Foster-Kelly amendment to strike down a long-standing prohibition on government funds being used for national patient identifier/unique health identifier efforts passed in the House, but the language was not included by the Senate, underscoring how divided the country can be when it comes to finding our right answer for addressing the component of identity that includes patient-matching.

As we investigate possible solutions to trust-in-identity, we can’t forget that while we need a technical architecture and governance framework, the solution also has to be durable, scalable, and above all else, useful.

Join us for this week’s #HITsm chat where we’ll be discussing trust in healthcare.  If you want to dive into the topic more deeply, be sure to register for the DirectTrust Summit happening virtually on June 9-10, 2020.

Topics for this week’s #HITsm Chat:

T1: How do we establish trust in healthcare today? Are there good examples? #HITsm

T2: What do we rely on to know and trust others? What are sound ways of establishing proof of identity today? #HITsm

T3: With identity-verifying data being stolen from entities like Equifax, do we need to reconsider how we identity-proof individuals? #HITsm

T4: Do we need to consider expanding trust in healthcare beyond individuals or entities to also include trusted devices? #HITsm

T5: Are solutions like two-factor authentication helpful in establishing trust? Are there other technical ways we should consider creating trust? #HITsm

Bonus: Are there other industries that do a good job of establishing trust? What do they do or what are their qualities to earn that trust? #HITsm

Upcoming #HITsm Chat Schedule
6/5 – Ambulatory Telehealth Nuances
Hosted by Amanda Hansen (@AmandaSHansen) from @AdvancedMD

6/12 – Remote Patient Monitoring
Hosted by Lygeia Ricciardi (@Lygeia) and Ashley Dauwer (@amariedauwer) from @CariumCares

6/19 – The Right Telehealth Workflows
Hosted by Kate Corbett, PMP, CSM (@CorbettKr) from @CstoneAdvisors

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

About the author

John Lynn

John Lynn

John Lynn is the Founder of, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference,, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.