We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 2/21 at Noon ET (9 AM PT). This week’s chat will be hosted by Bennett Lauber (@uuAbility) on the topic of “Usability in Health IT”.
Almost every App, Website, or bit of software advertises their system as “Easy to use.” It is a very common bit of marketing text that is used to help promote, and/or sell the particular software solution. The big question is “easy to use” for whom?
Sure; it’s easy for the developers that designed the system. It might also be “easy to use” for someone with an expert level understanding of these systems.
It might be difficult to use for you or me–someone without much experience or using the application in” a specific context of use” that does not match the original design (e.g. you can’t drag and drop if you have sterile gloves on.)
A usable application presents and accepts information in a manner that matches the mental model and workflow of real users. It uses industry standard end-user nomenclature and presents information in a consistent manner that makes decisions and actions easier to complete.
Join us for this week’s #HITsm chat where we’ll discuss usability in Health IT.
Topics for this week’s #HITsm Chat:
T1: What are some of the most common usability issues in Health IT? #HITsm
T2: Have you reported a usability bug to your EHR vendor, if so, what happened? If not, why not? #HITsm
T3: How can we encourage Health IT vendors to follow a more Human-centric approach? #HITsm
T4: The AMA recently gave the EHR industry a grade “F” for usability. Do we need to update the 21 century cures act to “force” them? Why or why not? #HITsm
T5: Where is your organization on the health usability maturity model, and what can you do to help move them up? #HITsm
Bonus: I have a pet peeve for crazy error messages. What weird error messages have you seen lately? #HITsm
Upcoming #HITsm Chat Schedule
2/28 – Coronavirus and Digital First Thinking in Healthcare
Hosted by Mandi Bishop (@MandiBPro) from Gartner
3/13 – No Chat, but Enjoy #HIMSS20
3/20 – HIMSS and CHIME Spring Forum Wrap Up
Hosted by the CHIME Liaisons
4/3 – TBD
Hosted by TBD
4/10 – Emerging Strategies for Measuring and Managing Provider Burnout
Hosted by Jeffrey Becker (@BeckerJMB)
We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.
If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.