I was really impressed recently by a couple pictures my friend, Michael Archuleta, CIO at Mt San Rafael Hospital shared with me. Michael shared these pictures along with the news that his hospital had achieved HIMSS Analytics Stage 6, Meaningful Use Stage 3, and received the 2019 Most Wired Hospital award that is now being given by CHIME. What makes these achievements even bigger is the fact that Mt San Rafael Hospital isn’t a large hospital in a bustling urban center. No, Michael Archuleta and his team are achieving these results in the massive town of Trinidad, Colorado (Population is less than 10k per wikipedia).
Seeing success like this makes me wonder: What’s your excuse?
No doubt Michael and his team could have made plenty of excuses for why they couldn’t be high achievers. Instead, it seems like Michael Archuleta has realized the value of these awards isn’t really about the award itself. Instead, it’s a unifying goal for his team that everyone can rally around and work towards. That’s a powerful thing for a health IT organization. We all know the hospital IT organizations that feel haphazard and without direction. Working towards one of these awards can offer a unified direction.
As a former data center geek myself, I was even more interested in the before and after pictures that Michael Archuleta shared from his server room. Take a look at their IT environment before embarking on these IT improvements:
If you’ve worked in a data center, you know how much fun those rat nests of network cables can be. You’re just praying that something doesn’t go wrong since troubleshooting it is terrible.
A big part of their IT effort was adding virtualization technology which Michael tells me reduced costs by 56% and improved uptime from 59% (ouch!) to 99%. Here’s a look at the after pictures and results:
The big difference for me in these pictures is the level of care and planning that went into each. The before pictures just feel like no one cared and that it was haphazardly put together. That’s almost always a recipe for disaster. The after pictures illustrate an enormous level of care and planning. Plus, good adoption and investment in new technologies.
Congrats to Michael and his team at Mt San Rafael Hospital and thanks for sharing these images. Hopefully it will inspire others regardless of the challenging situations they find themselves in.