Missed Opportunities in Healthcare – #HITsm Chat Topic

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 9/27 at Noon ET (9 AM PT). This week’s chat will be hosted by Michelle Currie (@mshlcurrie) on the topic “Missed Opportunities in Healthcare”.

When I graduated from UCSF with a master’s degree in Clinical Informatics in 2001, I felt like the world was my oyster.  Armed with the best emerging theories and ideas on how technology and Informatics could transform the healthcare industry, I could see the many possibilities that lay ahead to vastly improve how patient’s personally experience health and the healthcare system, how the processes that support physicians and other care providers could be improved to deliver care, how automation could eliminate the largely paper and people dependent band-aids we’d been surviving on for decades, and quality, equity, and cost-effectiveness would be realized by all Americans.  We’d seen how technology had revolutionized the industrial, business, and banking industries and were just starting to see how it would revolutionize the consumer/retail experience.  The enthusiasm for possible advancements in the healthcare field gave everyone the expectation that transformational change had finally come to healthcare.

In 2014, Becker’s Hospital Review listed the “Top Ten Technological Advancements in Healthcare” that have emerged between 2004 – 2014.  The list included: the EHR, mHealth, telemedicine/telehealth, portal technology, self-serve kiosks, remote monitoring tools, sensors and wearable technology, wireless communication, real-time locating services, and pharmacogenetics/genome sequencing.  By then, I’d had the opportunity to be involved in the design and implementation of three of the ten.  Technology had begun to play a role in almost all processes, from patient registration to data monitoring, from lab tests to self-care tools, and in transforming our paper based medical-record system into an electronic one.

Over the last few years devices like smartphones and tablets have starting to replace conventional monitoring and recording systems, and people are now given the option of undergoing a full consultation in the privacy of their own homes. Technological advancements in healthcare have contributed to services being taken out of the confines of hospital walls and integrating them with user-friendly, accessible devices.

Despite the advancements and improvements we’ve seen over the past two decades, we have begun to see some unintended impacts of healthcare technology on the industry’s people, processes, analytics and the further maturation of the technology itself.  We have realized and come to have a greater appreciation for the end user’s needs, the way software systems are designed, implemented, and leveraged.

Join us for this week’s #HITsm chat discussion where we’ll dive into the missed opportunities in healthcare from a people, process, technology, and data perspective.

Topics for this week’s #HITsm Chat:

T1: What have been some of the most significant missed opportunities to improve the healthcare industry from a “people” perspective? #HITsm

T2: What missed opportunities have we had from a healthcare “process” perspective? #HITsm

T3: Have we missed opportunities with “technology” itself in healthcare? #HITsm

T4: What opportunities have we missed from a “data/information” perspective in healthcare? #HITsm

T5: What missed opportunity do you believe has had the most significant impact on healthcare? #HITsm

Bonus: Given these missed opportunities are you bullish or bearish on what the future holds for healthcare and why? #HITsm

Upcoming #HITsm Chat Schedule
10/4 – AI & Tech vs Man Power in EHR Implementations
Hosted by Greg Goodale (@gjgoodale) and Dalton Patterson (@MrDollyPat) from @TrustHCS

10/11 – Social Virtual Reality: Health, Healthcare, and Health IT!
Hosted by Chuck Webster (@wareFLO)

10/18 – TBD
Hosted by TBD

10/25 – TBD
Hosted by Gail Zahtz (@GailZahtz)

11/1 – TBD
Hosted by TBD

11/8 – Government and SDoH
Hosted by Susan Houck Clark (@SusanHouckClark)

11/15 – TBD
Hosted by TBD

11/22 – How Does Health IT Enable Accountable Care?
Hosted by Travis Broome (@Travis_Broome)

11/29 – Happy Thanksgiving/Black Friday – No Chat

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

About the author

John Lynn

John Lynn

John Lynn is the Founder of the HealthcareScene.com, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference, EXPO.health, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.