Patient Engagement – #HITsm Chat Topic

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 9/13 at Noon ET (9 AM PT). This week’s chat will be hosted by Kate Huvane Gamble (@khgamble) from Health System CIO on the topic “Patient Engagement”.

For years we’ve been hearing about a major shift when it comes to how care is provided. Gone are the days when the physician encounter consisted of a one-way conversation. Now, we’re hearing that patients are at the center. It’s all about the patient. Patients are taking control, etc.

You get the idea.

Of course, as consumers, this is music to our ears. Or at least it would be, if the Ritz-Carlton-type encounters where patients can schedule our own appointments, at our convenience, and have easy access to providers, were the norm. In reality, the experience often falls short of expectations, particularly when the bar has been set so high by other verticals.

In reality, the myriad hurdles facing clinicians – as well as hospital leaders – are standing in the way. And it begs the question, are we really headed in the right direction when it comes to improving patient engagement? And if not, what’s going to get us there?

Join us for this week’s #HITsm chat where we’ll be discussing patient engagement.

Topics for this week’s #HITsm Chat:

T1: For the most part, do you consider yourself a technophobe or technophile? #HITsm

T2: Have you, as a patient or caregiver, been given the opportunity to engage with providers using technology? #HITsm

T3: Has the experience lived up to your expectations? (Why or why not?) #HITsm

T4: It’s unfair to compare healthcare with other industries (i.e., banking, transportation) when it comes to leveraging technology to improve consumer engagement. Agree or disagree? #HITsm

T5: Do you worry that too much technology can de-personalize care? #HITsm

Bonus: If you had the opportunity to speak with a Chief Engagement Officer (or leader in a similar role) about how to improve engagement, what would you say? #HITsm

Upcoming #HITsm Chat Schedule
9/20 – #HITsm celebrates #NHITWeek
Hosted by Ashley Dauwer (@amariedauwer)

9/27 – Missed Opportunities in Healthcare
Hosted by Michelle Currie (@mshlcurrie)

10/4 – TBD
Hosted by Greg Goodale (@gjgoodale) and Dalton Patterson (@MrDollyPat) from @TrustHCS

10/11 – TBD
Hosted by TBD

10/18 – TBD
Hosted by TBD

10/25 – TBD
Hosted by Gail Zahtz (@GailZahtz)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

About the author

John Lynn

John Lynn

John Lynn is the Founder of, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference,, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.