Time to Reframe Patient Engagement? – Healthcare IT Today Podcast Episode 10

For the 10th episode of the Healthcare IT Podcast, we discuss the important topic of reframing patient engagement. In this episode, we look at the term patient engagement and explore if a better term might be patient support. We also talk about what’s not working when we talk about patient engagement.

Along with reframing the term patient engagement, we also talk about where we see exciting things happening with healthcare organizations and their partners really engaging the patients. Plus, we look forward to talk about how healthcare organizations can move the needle tomorrow when it comes to more effectively supporting and engaging with their patients.

Here’s a quick rundown of the topics and questions we discuss in this episode:

  • Patient Support vs Patient Engagement
  • What Isn’t Working?
  • Where Are Exciting Things Happening?
  • How Can We Move the Needle Tomorrow?

Thanks to our sponsor for this episode, Solutionreach. If you’re looking for a way to improve the patient experience, the Solutionreach products can reduce no shows with things like patient reminders, increase patient visits to your practice, and help improve patient satisfaction. They have facilitated 1 billion messages per year to patients which gives them a lot of experience and understanding of patients. To learn more about the solutions they offer, visit SolutionReach.com.

Now, without further ado, we’re excited to share with you episode 10 of the Healthcare IT Today podcast.

We’re planning to release a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

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If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

About the author

John Lynn

John Lynn

John Lynn is the Founder of HealthcareScene.com, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference, EXPO.health, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.