Identifying, Selecting, and Managing Healthcare Technology Products and Services – #HITsm Chat Topic

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 7/20 at Noon ET (9 AM PT). This week’s chat will be hosted by Healthcare Scene (@HealthcareScene) on the topic of “Identifying, Selecting, and Managing Healthcare Technology Products and Services” and is an extension of last week’s #HITsm chat.

It should be no surprise to anyone who’s worked in the healthcare industry for any length of time that effective and cost-efficient information technology products and services are essential to improve healthcare outcomes and reduce runaway healthcare costs. And making a bad decision can be extremely cost-inefficient! But healthcare technology products and services are evolving faster than ever and even the most intelligent and focused individuals are challenged to stay abreast of and on top of all the new products and services. Properly selecting, implementing and using products and services to actually improve healthcare outcomes and reduce costs is not trivial task.

We’ve Got the Insights, Ideas and Opinions

Last week, #HITsm tweetchat participants shared their insights, ideas and opinions on what they believed could be the top technologies and services for healthcare stakeholders: Physicians & Medical Practices, Hospitals & Health Systems, Patients, Health Plan Members, Healthcare Consumers & Caregivers and Health Plans & Payers. Over 500 comments were collected from 45+ active participants.

Since last Friday, those 500+ insights, ideas and opinions have been culled, sorted, and curated into the topics for this week’s #HITsm tweetchat. An overview of this curated information can be found in this post titled ‘Recapping the #HITsm Crowdsourced List of Top Technology Services & Products for Healthcare Stakeholders.’  And the actual curated data from last week’s #HITsm tweetchat can be accessed here.

A Small Pivot from the Original Part 2 #HITsm Tweetchat Theme

To be sure, the original idea for this week’s #HITsm tweetchat was that participants would rank the technology services & products most important to healthcare stakeholders. While this week’s chat still includes a ranking of information crowdsourced in last week’s chat, topics for this week’s chat will shift to how healthcare stakeholders may best identify, select and manage the healthcare technology products and services that may best improve healthcare outcomes and reduce costs for ALL of healthcare’s stakeholders.

As you consider the topics of this week’s chat that are listed below, keep in mind the quote by Dr. Alkasab of @MassGeneralNews that @Jk_Jeffery shared last week: “We’re not buying from a vendor; we’re marrying them!”

We hope you can participate in this week’s #HITsm chat and share your insights, ideas and opinions.

Resources for This Week’s #HITsm Tweetchat

Topics for the 7/20/18 #HITsm Tweetchat

T1: What tangible and intangible ‘things’ must healthcare organizations selecting a specific healthcare vendor demand from a healthcare vendor prior to executing a purchase agreement? #HITsm

T2: What are the most important installation, configuration, operational and support requirements that must be considered when evaluating a decision to purchase a vendor’s service or product? #HITsm

T3: How can healthcare organizations and prospective vendor partners leverage 3rd parties – like healthcare patients, consultant, 3rd party research firms and other advisory sources – during the process of evaluating and selecting a specific healthcare product or service? #HITsm

T4: Let’s flip the inquiry: What must vendors of healthcare products and services demand from prospective purchasers of their products and services prior to executing a purchase agreement? #HITsm

T5: What are the surprises that Physicians, Medical Practices, Hospitals, Health Systems, Patients, Health Plan Members, Healthcare Consumers, Health Plans and payer often experience 6 to 12 months after purchasing a product or service? How could this have been solved in the purchase agreement? #HITsm

Bonus: In regards to the aforementioned quote that ‘We’re not buying from a vendor; we’re marrying them,’ what are key reasons why a healthcare organization may divorce their vendor partner? #HITsm

Upcoming #HITsm Chat Schedule
7/27 – Creating Loyalty in Healthcare
Hosted by Sunny Tara (@SunnyTaraVegas) and Janae Sharp (@coherencemed) from @CareCognitics

8/3 – TBD
Hosted by TBD

8/10 – TBD
Hosted by TBD

8/17 – The Cost Savings Opportunities on the Business Side of Healthcare
Hosted by Don Lee (@dflee30) and @CAQH

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

About the author

John Lynn

John Lynn

John Lynn is the Founder of the, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference,, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.