Meeting the Patient Where They Are – #HITsm Chat Topic

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 7/21 at Noon ET (9 AM PT). This week’s chat will be hosted by Melody Smith Jones (@MelSmithJones) from HYP3R on the topic of “Meeting the Patient Where They Are.”

Every day, decision-makers across the healthcare industry sit in boardrooms charting the course for the future of patient engagement.

At the same time, individual patients are turning to new sources for health information, researching symptoms online and crowdsourcing answers from friends on social media.

More than ever, healthcare providers need to meet patients where they are.

Join this Twitter chat to explore how healthcare decision-makers can get out of the confines of the boardroom and truly understand the patient experience of today.

Questions we will explore in this week’s #HITsm chat include:
T1: As the healthcare consumer turns away from traditional media & towards digital channels, how can we meet the patient where they are? #HITsm

T2: Since financial literacy and price transparency have a steep learning curve, how can we meet the patient where they are? #HITsm

T3: As healthcare consumers continue to become avid researchers in their own right, how can we meet the patient where they are? #HITsm

T4: As the patient stares blankly at the available patient portal, how can we meet the patient where they are? #HITsm

T5: As patients and families bring digital devices with them into the care setting, how can we meet the patient where they are? #HITsm

Bonus: As the worlds of social media and intelligence continue to merge, how can we meet the patient where they are? #HITsm

Upcoming #HITsm Chat Schedule
7/28 – How Does Age Impact Patient Satisfaction & Provider Switching?
Hosted by Lea Chatham (@leachatham) from @SolutionReach

8/4 – TBD
Hosted by Alan Portela (@AlanWPortela) from Airstrip

8/11 – TBD
Hosted by TBD

8/18 – Diversity in HIT
Hosted by Jeanmarie Loria (@JeanmarieLoria) from @advizehealth

8/25 – TBD
Hosted by TBD

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

About the author

John Lynn

John Lynn

John Lynn is the Founder of, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference,, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.