The following is a guest blog post by Steven Marco, CISA, ITIL, HP SA and President of HIPAA One®.
As healthcare providers continue to embrace technology, are patients being left vulnerable? If a recent incident involving patient portals is any indication, then the answer is a resounding “yes.”
True Health Diagnostics, a Frisco, TX-based healthcare services company recently became aware of a security flaw in their patient portal after an IT consultant logged in to view their test results and accessed other patient’s records by accident. Upon investigating the issue it was determined that because True Health uses sequential numbers on their patient record PDF files, users of the patient portal could easily alter a digit in the URL and therefore view the medical information of other patients (also known as Forceful Browsing).
This recent event should serve as both a reminder and a warning to healthcare organizations using patient portals that in order to prevent a similar disclosure, implementing (and testing!) safeguards is necessary. There are two different actions an organization can take to either understand the scope of a breach and/or assess their level of security to prevent a disclosure.
Compromise Assessment: Due-Diligence Task
A compromise assessment is a due-diligence task used to verify that an organization hasn’t experienced a security breach. Essentially, it answers the question: “Have we been breached?”
Completed by a group of whitehat hackers or IS professionals, the goal is to access an organization’s various systems and verify if/when they were comprised and estimate the damage/exposure that has/could be done on their customer’s data. By gaining an understanding of the extent of the breach, the organization can in turn create a plan to remedy the issue and notify the appropriate parties of the disclosure.
Penetration Testing: Proactive Approach
In simple terms, conducting a penetration test is a proactive approach to finding any security deficiencies before a breach occurs or hackers find a way in. A penetration test answers to the question “How secure are we?”
By performing an authorized simulated attack, organizations can gain a much greater understanding of their security infrastructure. Although penetration testing alone will not ensure a network is compliant or secure, it will identify gaps between the existence threats and controls that an organization has in place.
Penetration testing has many other benefits, including:
- Revealing where procedures may be failing – Especially if insecure services are being used for administration or if critical security patches are missing due to inadequate configuration and change management processes/procedures.
- Exposing poor password policy – Including the use of default or weak passwords, password reuse and use of incremental passwords.
- Justification to management – For approval of additional security technologies. For example: Showing upper management that penetration testers were able to hack into the system and email the entire customer database.
- Acts as a “second set of eyes” – Critical if using an independent provider when hosting ePHI/PII.
Interested in more details on penetration testing? Check out HIPAA One’s penetration testing blog post.
About Steven Marco
Steven Marco is the President of HIPAA One®, leading provider of HIPAA Risk Assessment software for practices of all sizes. HIPAA One is a proud sponsor of EMR and HIPAA and the effort to make HIPAA compliance more accessible for all practices. Are you HIPAA Compliant? Take HIPAA One’s 5 minute HIPAA security and compliance quiz to see if your organization is risk or learn more at HIPAAOne.com.