I’ve had a keen interest in the secure text message space ever since I started advising a company in the space many years ago. That company has since been acquired, but I’ve still been keeping watch over the secure text message market. Even back in the early days, we knew that the real holy grail of secure text was to integrate with the EHR and other applications and become a full communication suite and not just a simple text message platform. However, it would take time to really get there. What’s exciting is that we’re starting to see companies that are finally getting there.
One company that’s been making great progress in this direction is a company called Telmediq. Unlike most secure text message companies who started with the physicians, Telmediq approached the secure healthcare communication problem initially from the perspective of nurses. This together with a number of their integrations with EHR and other hospital IT systems prompted me to sit down with Ben Moore, Founder and CEO at Telmediq to learn more about their company and the evolving healthcare communication market.
If you’ve never heard about Telmediq or if you’re interested in what’s happening in the healthcare communication space now and where it’s heading in the future, then you’ll enjoy our interview with Ben Moore. We cover a lot of ground including things like EHR integration, voice integration, alert fatigue, hands free communication, and future items we’re just starting to see like AI and chatbots.
Enjoy our interview with Ben Moore, Founder and CEO at Telmediq: