Warmth Mistakes are Costlier than Competence Mistakes

Warmth Mistakes are Costlier than Competence Mistakes

Posted on 22. Dec, 2016 by in Career and Jobs, Career Coaching

As we wrote about previously, we were lucky to hear from Amy Cuddy at the CHIME CIO Fall Forum. During her talk she made this incredible comment which was captured in a tweet by Jonathan Fritz:

If you’re a leader of any kind, then you’ve probably experienced this. As people, we’re extremely forgiving. That’s particularly true of mistakes where the person had no malintent, but for some reason they made a mistake. I guess we could call that a competence mistake. However, when someone makes a warmth mistake, that’s much harder to forgive.

We’ve all heard how important first impressions are to a relationship. When we first meet someone, is that a competence or a warmth test? You don’t know the person and so the first time you meet someone it’s an almost completely warmth experience. That’s what makes them so powerful, but also so costly if you do them wrong. First impressions really do matter and if you do it poorly it’s usually because you made a warmth mistake.

The great thing about these ideas is that it’s really not as hard as you think to avoid these type of warmth mistakes. The following three quotes from Amy Cuddy’s talk illustrate how just being present can do so much to help you avoid a warmth mistake.

There’s a true power in being present with someone. I think most of us don’t realize how valuable this skill can be to your career. In fact, it’s extemely valuable in every part of your life. My favorite part about the concept of being present is that anyone can achieve it. Sure, there are some that are better at it than others, but we’re all capable of being present.

This holiday season, test it out on your friends and family. Notice the times when you’re present and how that impacts the people you are with. Notice the times when you’re not present and how that impacts the relationship. It’s a powerful concept for work and life.

John Lynn

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 5 blogs containing over 11,500 articles with John having written over 5500 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John launched two other companies and advises multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

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