Introduction to Healthcare Optimization Scene

Editor’s Note: We want to offer a warm welcome to the latest blogger to join the Healthcare Scene family, Brian G. Rosenberg. Brian will be writing our new series we’re calling the Healthcare Optimization Scene. Brian has an incredible background and experience with ERP and EHR in healthcare and will be able to bring some really unique and in the trenches perspectives on how to get the most out of your EHR and ERP investments. We’re so excited to have Brian join us and we think you’ll be glad too.

Welcome to Healthcare Optimization Scene, the newest member of the Health Scene blog network.

Healthcare IT projects are often about much more then replacing software.  They often represent significant transformations in business operations and alter the role of people and processes within the hospitals.   The ability of an organization to understand and manage these changes as well as ultimately to embrace them is often as important, if not more important, then the actual capabilities of the software solutions being implemented.   Change Management and Project Management of significant software projects, primarily as it relates to EHR and ERP projects, will be one of our key topics of discussion in this blog series.

One of the most common mistakes in implementation of these software solutions is the expectation is that the date of go-live for a major new software initiative is the end of the project.   The reality is that the go-live is the middle of the project, the end of the implementation phase and the beginning of the on-going optimization phase. Without optimization, the true value of the software is never achieved and the slow but steady breakdown of the standardization and benefits of the software begins.  Another topic for this blog series will be to discuss how to create a culture of continual improvement in the use of software within your healthcare organization with the goal of fully realizing the reasons the solution was implemented.

I have been working for nearly twenty years in leading software implementation and optimization projects for healthcare providers for both EMR/EHR and ERP projects.  I will be sharing with you my ideas about how to lead successful implementations as well as techniques to optimize the use of software within your organizations.  In addition, I will be sharing articles and industry news that relates to these topics.  Here are just a few examples of the subjects that you can expect to see discussed on Healthcare Optimization Scene:

  • Software selection
  • Implementation Strategy
  • Change Management and Communication Planning
  • Project Management
  • Metrics and Key Performance Indicators
  • Driving value out of EHR and ERP solutions
  • Business Process Improvement
  • Why projects succeed – and why projects fail (as well as defining what succeeding or failing means)

I encourage you to share your ideas for the type of content you would like to see covered in this forum.  Please share your ideas and comments on the articles and ideas presented.  The more the readers share their ideas, the more valuable the forum will be for everyone.

Be sure to connect with me on LinkedIn as well.

If you’d like to receive future posts by Brian in your inbox, you can subscribe to future Healthcare Optimization Scene posts here.

About the author

Brian G. Rosenberg

Brian G. Rosenberg

For the past twenty years, I have been working with healthcare organizations to implement technologies and improve business processes. During that time, I have had the opportunity to lead major transformation initiatives including implementation of EHR and ERP systems as well as design and build of shared service centers. I have worked with many of the largest healthcare providers in the United States as well as many academic and children's hospitals. In this blog, I will be discussing my experiences and ideas and encourage everyone to share your own as well in the comments.