Many would agree that the goal of most healthcare professionals is to promote individualized treatment and care for every person who comes through an organization’s doors. Unfortunately, healthcare professionals and leaders are compulsorily focused on meeting regulatory requirements and capturing tons of data which may lead to less focus on individual patients. Unique personal characteristics can get lost in the big data of healthcare that is focused on producing aggregate trends and scores.
HIM professionals are getting more and more involved in the collection of data and the use of this data for impacting clinical care decisions. While we are not the providers of clinical care, we still play a big role in the data life-cycle and its affect on population health. The fact that HIM professionals are not involved in direct patient care is beneficial to an organization because we can focus on gathering, measuring, and analyzing raw data that is returned to the clinicians in the form of information. Turning this data into meaningful information allows the clinicians to make positive impacts on individual patient outcomes and control healthcare costs by removing some administrative burdens.
Key regulatory agencies such as The Joint commission are looking for an individualized plan of care for each patient. Meanwhile, Meaningful Use initiatives are pushing for a more statistical approach to capturing the same data on each patient to drive an aggregate snapshot of a patient population. Objectives for aggregate data and composite scores can overlook some individual nuances and take valuable time away from the patient’s one on one time with a clinician. This can put clinicians in a tough spot balancing between all of the different competing requirements.
HIM professionals are here to help find the balance between these objectives by assisting in the development of documentation templates and automated workflows. Pulling data forward in the EMR and minimizing duplicate entries are ways to successfully achieve this. In a perfect world, clinicians should be able to focus their time on gathering data about each patient’s particular condition and individual socioeconomic factors of health. Required regulatory data fields should be easy to find with prompts and they should make sense for a clinician’s normal workflow. These requirements should not be an excuse for non-individualized healthcare.
The quest for individualized healthcare can be difficult when clinicians are bogged down with checklists and requirements. What I hope to see more of in the future is better utilization of HIM professionals’ skills in support of individualized care and regulatory outcomes measurements. This results in a more streamlined workflow for clinicians, more data and information at their fingertips, and ultimately better outcomes for each individual person.
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