Meaningful Use Created A Big Need for Certified MAs

One of the changes that as best I can tell has come from meaningful use (if there are other forces at play, I’d love to hear them) is the push to use certified MAs. A whole cottage industry has sprung up around certifying MAs. In fact, I even know some EHR vendors who are certifying MAs because it’s such an important need.

Now when I say need, I use that word lightly. It’s a need because meaningful use requires that many of the MAs be certified in order for that MA to participate in many aspects of the meaningful use program. The EHR vendors that are doing it likely don’t want to be in this business at all. However, for their customers to be successful with meaningful use, they need their MAs to be certified.

Certainly there are ways for a doctor to attest to meaningful use without using certified MAs. For example, if you use RNs, then their RN certification is sufficient to meet the needs of meaningful use. Plus, you can have MAs do some tasks in the office that aren’t impacted by meaningful use. However, if you’re using an MA in your office and want to attest to meaningful use, you probably need to have that MA certified.

I’ll admit that I’m not an expert on the MA certification, but I can’t imagine that this new MA certification improves the quality of care that a patient receives in the office. I’d love to be proven wrong on this. Does your office provide better patient care because you know have a group of certified MAs as opposed to non-certified MAs? I just don’t see a short certification like the one that’s required making a huge difference.

Chalk this up to one more layer of bureaucracy and hoop jumping that’s required for a clinic. When will we start really focusing on the value of something? Is there a value to these certified MAs that I’m missing? If so, I’d love to hear about it.

About the author

John Lynn

John Lynn

John Lynn is the Founder of the, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference,, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.


  • In the EP world, MU is dead. There are some larger groups, especially primary care still struggling to overcome the huge hurdles of MU2, but most I know have given up and running for the hills. There is a ginormous gap between what ONC is peddling in terms of numbers and real MU use. This is good example of another hidden cost of trying to MU. We have some excellent MA’s, and I could not tell you which are and are not certified. Makes no difference. Sadly, CMS and ONC, do not realize that they are literally driving EPs from accepting Medicare patients, especially us specialists. And once we are gone, or severely limit new patients with Medicare, we are not coming back. So the 17 times in 11 years fix for SGR, PQRS, VBM, MU, CPQ, ICD10, HIPAA, RAC audits, sequester cuts, etc. Its too much cost. clicking, paper work to take care of these patients. We actually had a serious discussion with our hospital about cutting back severely on doing Medicare total knees and hips next year due to all this. And the hospital initiated the conversation. So its not just us, even EHs are looking into this. We all know that CMS and ONC want something, anything in terms of numbers to report anything to Congress, but this is the wrong way to do it. Again, everyone out there that is sitting in their cubicle Monday morning quarterbacking our care for these patients, will be very sad, very soon as we will just stop seeing them. You can see by the numbers, if 250,000 EPs are taking the first MU hit this year, just wait until the rest give up. EPs can see that MU does not equate to better care, safer care, or more efficient care. We all may use an EHR, but could care less about attestations and audit risks and counting numerators/denominators forever. Again now that at least half the EPS are out, the rest will be right behind. CMS and ONC need to realize that penalties NEVER work. Incentives like the heady days of MU1, got people to try EHR, but the costs are now piling up, big time. Everyone wants their piece of the pie. But as the incentives have gone away and the clerk like data entry has gone up, EPs have left the program. And are never, I mean never, coming back.

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