The CIO’s Guide to HIPAA Compliant Text Messaging

Yesterday I wrote a piece on EMR and EHR where I talk about why Secure Text Messaging is Better Than SMS. I think it makes a solid case for why every organization should be using some sort of secure text messaging solution. Plus, I do so without trying to use fear of HIPAA violations to make the case.

However, you can certainly make the case for a secure text messaging solution in healthcare based on HIPAA compliance. In fact, the people at Imprivata have essentially made that case really well in their CIO Guide to HIPAA Compliant Text Messaging. This is well worth a read if you’re in a healthcare organization that could be at risk for insecure texting (yes, that’s every organization).

They break down the path to compliance into 3 steps:

  1. Policy – Establish an organizational policy
  2. Product – Identify and appropriate text messaging solution
  3. Practice – Implement and actively managing the text messaging solution.

Texting is a reality in hospitals today and the best solution isn’t suppression, but enabling users with a secure solution. The checklists in the CIO Guide to HIPAA Compliant Text Messaging provide a great foundation for making sure your organization is enabling your users in a HIPAA compliant manner.

About the author

John Lynn

John Lynn

John Lynn is the Founder of, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference,, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.