Groundbreaking study provides in-depth report on voice of healthcare providers.
New Orleans and Orem, Utah – March 5, 2013 – KLAS Enterprises, a U.S.-based research company, interviewed almost one-fourth of all trusts in the UK and Ireland to provide a comprehensive EPR/PAS performance report for healthcare providers in those countries.
“This is the first report of its kind in the UK and Ireland,” said report author Chris Brown, director of international research at KLAS. “With 50 percent of interviewed trusts looking to acquire an EPR and PAS in the next 24 months, healthcare providers need information like this to make an educated buying decision.”
KLAS focused most of the report on the suppliers with the largest market share-Cerner, CSC, and MEDITECH-but also received feedback on newer product offerings such as CSC Lorenzo and McKesson Medway Sigma. Suppliers were measured on overall performance, functionality, ease of use, support, and other key metrics.
Some of the questions answered by the study include:
· Does CSC Lorenzo live up to industry expectations?
· Will MEDITECH move into more trusts with version 6?
· Do Cerner clients have a better experience outside of NPfIT?
· Which suppliers offer a PAS with their EPR?
· Are Allscripts, Epic, or other new entrants poised to capture market share?
For more detailed information on each supplier’s performance and the KLAS report UK and Ireland EPR/PAS Performance: A Peer Review of Current Experience, visit KLAS online at www.KLASresearch.com/reports. The report is available to healthcare providers and suppliers. Providers receive a significant discount off the standard retail price or can receive a complimentary summary report in exchange for a survey of one of their current suppliers.
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving supplier performance. KLAS was founded in 1996, and their staff and advisory board average 25 years of healthcare information technology experience. Follow KLAS on Twitter at www.twitter.com/KLASresearch.