EMR Issues To Address In 2013

So, we’re coming up on 2013, dragging many of the issues that dogged 2012 right along with us.  My theory is that many of the following are likely to linger through next  year as well, though maybe I’m being too cynical.

Here’s my list of ongoing EMR issues that don’t seem to be going away:

* Usability problems:  While there are scattered efforts to improve the entire EMR usability model, none rules the industry. So as things stand, clinicians generally dislike (or, let’s admit it, in many cases loathe ) enterprise EMRs hospitals have mortgaged their future to buy.

* Interoperability:  With proprietary Epic software ruling a growing percentage of U.S. hospitals, getting true interoperability that fuels HIE growth seems a mere dream at the moment. And even if Epic and it’s “ours is best” philosophy didn’t rule the waves of late, connecting other hospital EMR vendors is at a primitive stage at best.

* Poor compatibility with popular mobile devices:  Far too few vendors offer a mobile-native client for their EMR, instead forcing clinicians to cope with the limitations of Citrix compatibility. This state of affairs is terrible for the growth of mHealth, which I think we can agree is a Bad Thing.

* Extremely high cost for enterprise EMR systems: When you’re talking about enterprise software, you’re generally talking about a large price tag. But am  I the only one who thinks that vendors are padding the heck out of their prices because Meaningful Use has hospitals under the gun?

* Lack of documented ROI and clinical improvement generated by EMRs:  Other than collecting an incentive check, most hospitals don’t seem to know how their EMR will generate money, much less savings or return on investment.  And as for a body of well-documented research demonstrating that EMRs can generate better clinical results, we just aren’t there yet.

What other problems do we face this year that are going to remain tough to fix next year? Are any of these problems on the verge of being solved?

About the author

Anne Zieger

Anne Zieger

Anne Zieger is a healthcare journalist who has written about the industry for 30 years. Her work has appeared in all of the leading healthcare industry publications, and she's served as editor in chief of several healthcare B2B sites.


  • Anne, Nicely said and Rajesh, I share your pessimism.

    The lack of interoperaility prevents a Rapid Learning Healthcare System (As envisioned by IOM) and prevents much potential quality improvement.

    I would add other problems that wil remain unaddressed and unsolved include but are not limited to:

    Lack of Clinical Decision Support for 99% of the decisons physician’s need to make.

    Lack of Specialty Specific Interfaces.

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