New Survey for EHR Etiquette

As more doctors deploy electronic medical record (EMR) systems in their practices, some physicians have reported difficulty balancing bedside manner with inputting information into their EMRs.  With a recent report stating that nearly 70% of U.S. primary care physicians now use electronic medical records, this discussion will be a hot topic moving forward.  A key question is: What’s the best strategy for balancing EMR use and physician/patient interactions?

Denise Amrich wrote on ZDNet Health in July about the Kaiser Permanente method for EHR etiquette.  Called LEVEL, the method advocates:

-Letting the patient look on;
-Eye contact;
-Valuing the computer;
-Explaining what you’re doing; and
-Logging off.

Undoubtedly, some physicians have developed their own best practices for EHR etiquette.  Software Advice is currently hosting a survey to analyze how EMR systems have impacted physician/patient interactions, and what physicians have done to effectively use the technology in their practices.  The survey is only a few questions, and should take only a couple of minutes to complete.

The Software Advice blog is hosting the Patient Interactions with EMR/EHR Use survey.  Data will be collected over the next few months, and a final report and analysis will be shared on the Software Advice blog after the survey has closed.

About the author

Dr. Michael West

Dr. Michael West

Dr. West is an endocrinologist in private practice in Washington, DC. He completed fellowship training in Endocrinology and Metabolism at the Johns Hopkins University School of Medicine. Dr. West opened The Washington Endocrine Clinic, PLLC in 2009. He can be contacted at

1 Comment

Click here to post a comment