Every week, HL7 Standards, hosts a #HITsm Tweet Chat and poses four questions “on current topics that are influencing healthcare technology, health IT, and the use of social media in healthcare.” It’s always a great discussion and also a great chance to meet a wide variety of people that are passionate about healthcare IT.
In case you missed it, or are curious about what went on this week, we’ve put together the list of topics with some of the best responses for each topic. There were some interesting topics this week, as well as some great responses. If you have any opinions on any of these topics, feel free to continue the discussion in the comments. This chats take place every Friday at 11AM CST. You’ll find members of Healthcare Scene regularly participating in the chat under some of the following Twitter accounts: @techguy, @ehrandhit, @hospitalEHR, and @smyrnagirl.
Topic One: The future of telehealth — What can increase innovation and acceptance? What barriers exist?
A1. Acceptance will come when effectiveness is demonstrated #HITsm — Nrip Nihalani (@nrip) July 27, 2012
A1: Acceptance of telehealth relies on new definition of clinical setting — hospital OR home #HITsm
— M*Modal(@MModal) July 27, 2012
A1: A barrier that still exists for #telehealth is access to steady power sources and Internet in remote areas #HITsm#HITsm
— SHIFT Healthcare (@healthycomms) July 27, 2012
When I think of Telehealth, I see physicians working with other physicians to view diagnose interesting cases #HITsm — Mark James (@cardiologyHIT) July 27, 2012
A1: Another barrier is the need to change the physician mindset, in order to encourage/promote adoption #HITsm #HITsm — SHIFT Healthcare (@healthycomms) July 27, 2012
Topic Two: A survey reports that physicians are having mostly positive EHR experiences. What will it take for the good reviews to outnumber the negative?
T2: More success stories of healthcare facilities actually implementing #EHR effectively with positive results. #HITsm
— Ken Congdon (@KenOnHIT) July 27, 2012
A2: Give MDs options for how to access EHRs – mobile, desktop, tablets, etc. More accessibility will help #HITsm bit.ly/OduwCn #HITsm
— SHIFT Healthcare (@healthycomms) July 27, 2012
I wonder if the meaningful use/EHR Incentive “RUSH” to EHR will increase negative reviews instead of more positive ones.#HITsm — EMR, EHR and HIT(@ehrandhit) July 27, 2012
More positive experiences with EHR implementations will help with the number of positive EHR reviews.#HITsm — Hospital EMR and EHR (@HospitalEHR) July 27, 2012
T2: Bad news always gets more attention. “This is working as it should” doesn’t usually get much press. #HITsm
— Chad Johnson (@OchoTex) July 27, 2012
The other problem is that most EHR satisfied doctors don’t have a reason to share their story.Those suffering do.#HITsm
— EMR, EHR and HIT(@ehrandhit) July 27, 2012
Topic Three: Costs of Care — Does technology focused on reducing medical costs distract physicians from providing the best possible care?
A3: Reducing costs is the priority right now, but the goal of health IT is to improve care overall for the long term, not temporarily #HITsm — SHIFT Healthcare (@healthycomms) July 27, 2012
A3: Anything that keeps docs from looking a patient in the eye could be a distraction. #HITSM — CIPROMS, Inc. (@CIPROMS) July 27, 2012
T3:healthIT provides an opportunity to reduce the amount of unnecessary and expensive medical tests. So it’s not really a distraction #HITsm
— Mallory Savoie (@MalloryKSavoie) July 27, 2012
A3: This is one of the most difficult questions to find an answer. Costs must be reduced, care must be excellent.#HITsm
— Chad Johnson (@OchoTex) July 27, 2012
T3: The cool thing is that the latest technologies often improve cost and improve care.It’s the best of both worlds.#HITsm — Hospital EMR and EHR (@HospitalEHR) July 27, 2012
Topic Four: How can health technology — both for provider and the for patient — be ‘humanized’ to earn users’ trust?
A4: Think Apple not Microsoft? #HITSM — CIPROMS, Inc. (@CIPROMS) July 27, 2012
A4: Healthcare technology should be built in a way that fosters engagement between the patient and provider#HITsm
— SHIFT Healthcare (@healthycomms) July 27, 2012
A4: HealthIT should convert data into stories..#HITsm
— Nrip Nihalani (@nrip) July 27, 2012
T4: “Humanization” is easier for small providers. The “Humanization” boat for large health orgs sailed long ago…. #HITsm — Stephen Jones MRIs (@StephenMRIs) July 27, 2012
A4: Voice technology & video will likely play a big role in helping to humanize healthcare#HITsm — SHIFT Healthcare (@healthycomms) July 27, 2012
Maybe if a provider has online services, someone can take a moment to explain uses to patients before they leave their appts.#HITsm
— Oristech, Inc. (@Oristech) July 27, 2012
Grab Bag:
InfoGraphic: Relationship between members & their healthcare plan’s customer service experience. bit.ly/GRxCb4 #hcsm #HITsm
— Steve Sisko (@ShimCode) July 27, 2012
#HITsm People don’t switch to another product because it’s as good as what they are already using. It has to be better, way better. — Charles Webster, MD (@EHRworkflow) July 27, 2012
As a patient, I’ve never seen the EMR interface at my docs office. I just want to turn that monitor around and take a look! #HITsm — Evony Reyes-Dossier (@EvonyDossier) July 27, 2012
T2: I think we have to be careful taking a survey by ONC at face value.They’re great at spinning positive EHR news.#HITsm
— EMR, EHR and HIT(@ehrandhit) July 27, 2012