Hospital IT System Support Phone Number Search

Today I was cruising my stats logs for Hospital EMR and EHR (as I always do since I’m a stats addict) and I came upon a search that was sent here that really struck me: “microsoft amalga phone number”. That’s right, someone was searching online to get the phone number for Amalga. I’m sure there are much odder searches out there, but why in the world would someone be searching online for the phone number of Amalga?

Think about it for a minute. If someone wants to buy Amalga, don’t you think they’d search for the Amalga website and there will be plenty of opportunities for you to enter your info to get a sales person to call you. In fact, I just did a search for Amalga, found their website and they have a big Contact Us button.

This leads me to believe that it’s possibly someone who wants a support number for Amalga. Are we really to the point that in order to get support for a hospital IT system, that we Google (or maybe they used Bing) for the phone number? You’d think there would be much better support for this than an online search to find a phone number for support.

Either way, I found it to be an odd search. Maybe it’s something completely different. At least I can hope that those hospital IT users have better support options than an online search.

About the author

John Lynn

John Lynn

John Lynn is the Founder of the HealthcareScene.com, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference, EXPO.health, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.

   

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