As many of you know, I have a love for words that includes reading and writing. The English language is vast in its volume of words, descriptive and otherwise. Haven’t we all heard that there exists something like 23 words to say “love” in the English language? It is a powerful tool that should be respected and treated properly.
I recently began thinking about this topic thanks to the Android Marketplace’s list of application reviews as well as Carter Groome’s recent post about resume jargon. I certainly agree with Mr. Groome that resumes often become homes for over-used words like “innovative.” This makes me ponder the thought that if everybody is “innovative,” then really, nobody is.
Back to Android Marketplace reviews; the title of this blog is a direct quote from an application review. I am appalled by all the poor English that texting, Twitter, instant messaging, etc. has left us. What does that even say?! Not posted here for professional respect reasons, I recently read a blog post by another healthcare IT recruiter about grammatical and spelling mistakes that was rife with those exact errors. How hypocritical! If one is going to criticize, look to thyself first.
I review an astounding number of resumes daily and like my colleagues mentioned above, do not like to see spelling or grammatical mistakes. However, I am apt to forgive a typo here or a comma there, but what I will not forgive and will reject a candidate immediately for, is written communication in emails and cover letters. I recently asked a family friend and the CEO of Idaho Blue Cross Blue Shield what he looks for in leadership candidates and his response was the ability to write. Not an MBA or project management skills, but the ability to cogently write.
Here is a sentence taken directly from my email inbox, “I do want anything in both category…Single contract, multiple or long term contrack as well as a full time employee of the hospital.” Mistakes in spelling, spacing, grammar and the inability to assemble a correct and meaningful sentence are all present here. This candidate was immediately rejected because I could never feel comfortable with her tangible and intangible abilities. Could you imagine seeing this in an email that is client facing?!
So here is the scoop candidate: Watch your resume and your email communication because recruiters are sizing you up based on both. Finally, like, your verbal, like, communication is pretty, um like, important, too.