Wanted: Senior Manager, Health Plan Technology

Offered by Deloitte ~

Health Plans

Health Plans face a number of unique environmental pressures that affect the way they will conduct business today and in the future – among them a need for increased privacy and security, an intense focus on risk management, access to capital, efforts to consolidate and streamline IT functions, the launch of new consumer-driven business models, managing chronic diseases through medical management practices, maximizing e-business-driven platforms, implementing health plan-specific customer relationship management tools and complying with increasing financial and transactional legislation. Our healthcare professionals can help clients address these and other challenges in today’s complex health care environment.

Essential functions of a Senior Manager at Deloitte Consulting:

A Senior Manager at Deloitte is expected to contribute to the firm’s growth and development in a variety of ways, including:

•         Engagement Management: Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk
•         Client Management: Manage day to day interactions with executive clients and sponsors
•         Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
•         Practice Development & Eminence: Develop practical solutions and methodologies; develop “thoughtware” and “point-of-view” documents; participate in public speaking events; get published in industry periodicals
•         People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices

Senior Managers in the IT Strategy & Effectiveness practice are required to have:

•         10 years of relevant consulting or industry experience
•         At least 4 years of experience managing large technology engagements
•         8+ years in IT strategy related roles with 5+ years in IT leadership or IT management roles
•         A willingness to travel 80 – 100% of the time (Monday – Thursday/Friday)
•         Business development experience and high comfort level meeting with and presenting to CxO and VP levels
•         Demonstrated experience in business process improvement, leveraging information and technology
•         Clear understanding and experience with IT economics – including popular financial measures (such as CFROI, TCO etc)
•         Experience with IT organization design and management principles/techniques,


In addition, successful Senior Managers will have the following preferred background:

•         Ability to work independently and manage multiple task assignments

•         Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

•         Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

•         Eagerness to mentor junior staff

•         MBA preferred


Our practitioners work in integrated project teams on a range of projects covering the entire lifecycle from planning through to design, development and the deployment of solutions. These project teams will often include specialists from other technical disciplines from within the consulting practice and from our clients. A focus on team work is therefore critical.

Deloitte has multiple opportunities for Healthcare IT professionals posted on Healthcare IT Central.

About the author


Gwen Darling

Gwen Darling is a Search Executive specializing in Healthcare IT, the Founder of Healthcare IT Central (the leading online Career Center for Healthcare IT job seekers and employers), and the Former Editor/Founder of Healthcare IT Today. Gwen also is a featured blogger for Healthcare Informatics magazine.