1 Million Prescription Text Alerts Using Walgreens Prescription App

I really love when people say that mobile healthcare is never going to happen. Of course, many people really don’t mean what they’re saying. What they’re really trying to say is that there’s not a full industry for just mobile healthcare apps. Instead, they argue that mobile will play a role in healthcare, but it will likely come from existing healthcare industry players.

I think this news coming out of Walgreens is an example of that. Last week, we got word that 4 months after its launch, the Walgreens prescription refill by scan has over 1 million subscribers to the prescription text alert service.

I saw this application at the CES conference (or maybe it was from one of Walgreen’s competitors). Sweet and simple. Just like consumers want in their apps. Props to Walgreens for launching their Refill by Scan application on both the iPhone and Android app marketplaces.

Here’s a quote from Walgreen’s President of e-Commerce, Sona Chawla:

“Our customers have enthusiastically adopted our mobile applications and we’re continuing to bring innovative technology to our online and mobile platforms to enhance the customer experience,” Sona Chawla, Walgreens President of E-commerce, stated in the company release. “With refill by scan, prescription text alerts, unique photo features and the ability to shop or browse products all available on a mobile device, we’re adding new levels of choice, control and convenience for our rapidly-growing numbers of mobile customers.”

I’m still interested to see how all of these mobile health applications evolve. Are we going to end up having 20-30 apps on our smart phones? Or is there going to be a few apps that take over and do most of the heavy lifting for mobile healthcare? Either way, I can tell were at the very beginning of what will be an exciting change for smart phones in health care.

About the author

John Lynn

John Lynn

John Lynn is the Founder of the HealthcareScene.com, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference, EXPO.health, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.


  • What are your thoughts about GloStream EMR/PM (gloSuite)? It’s the only Microsoft based EMR out there as well as has Dragon Dictate embeded in the program. We are central and north Florida Partners. We are solely partner support. One would never call a 800 number. Just wondered if you have ever had the opportunity to see this EMR in action?

  • Hi Vonnie,
    This is a question probably better suited to one of my EMR site:
    Although, I’m happy to answer here…

    I don’t know GloStream really well. I know a local reseller of it that speaks very highly of it. I should ask him for the opportunity to tour one of his local installs to get an idea of what it’s like in a real practice.

    So, I can’t speak to it specifically, but I do think it’s worth a consideration.

    I do disagree that it’s the only Microsoft based EMR. I know of quite a few other EMR software that are built on Microsoft technology as well. Take a look through the 300+ EMR and EHR companies to see what I mean.

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