Children’s Healthcare of Atlanta Speeds Time to Answers Necessary to Reduce Costs and Increase Quality of Care

Leading pediatric care provider reduces reporting time by 65% and eliminates 12-day waiting period for research-related queries

Radnor, Penn – February 22, 2011 – QlikTech (NASDAQ:QLIK), a leader in Business DiscoveryTM – user-driven Business Intelligence, today announced that Children’s Hospital of Atlanta (CHOA), one of the largest clinical care providers for children in the U.S., is successfully using QlikView to empower users with intuitive operations, finance and research analysis.  With QlikView, 500 users can now leverage the invaluable data that was locked in dozens of different data sources and static reports and CHOA has reduced report generation time by approximately 65%.

As is often the case at many large organizations, years of providing analysis and reports with nearly all of the traditional BI platforms had left the CHOA BI team with expensive implementation schedules, scope reductions and a dissatisfied user base, which ultimately led to a strained relationship between IT and business and clinical staff who need the information.  When CHOA’s cardiology unit, Sibley Heart Center Cardiology, independently evaluated and selected QlikView to replace IBM Cognos, CHOA management saw that Sibley users were able to run reports and analysis in minutes rather than waiting a week for answers.  CHOA decided to conduct a project with QlikView partner IPC Global and gave QlikView 30 days to replace its current vendor’s OLAP cube.

“The other vendor’s initial cube took nine months to build and still lacked a suitable presentation layer for the end user community,” said Michael Thompson, Director of Business Intelligence for Children’s Healthcare of Atlanta.  “QlikView not only replicated the cube’s reporting capabilities, but enabled deeper analysis with a simple user interface – all in only 30 days. And today, after only four months of using QlikView, we have developed more applications and dashboards than we had in two years with our other BI tools.”

CHOA is using QlikView for operations, finance and research analysis to improve decision making in key areas, such as:

Revenue Management — Equivalent to the information previously available in 50 different static reports, CHOA executives, directors and managers now have a single view of revenue billed each day, by each of its three hospitals, by each service and sub service line, and against targeted goals, disease codes and acting physicians. Before QlikView, each report would have taken approximately 30 hours to build. Now, all of that detail — and more — is available in a dashboard that was built in a month.

Service Line Spending — In a single dashboard, users can analyze expenses for each service line, down to a level of detail that would have been previously impossible to obtain due to the sheer number of data sources. This QlikView application targets spending variances and highlights how to gain efficiencies and improve service.

Research Hypothesis Discovery — Integrating data that dates back to 1985, QlikView now enables CHOA research users to query across multiple databases for population identification, diseases, demographics, visits, lab orders and results.  In the past, researchers and physicians had to wait 4-6 weeks for the reports and detail they needed for their grant proposals. Today, they can instantly access a portal that offers a complete picture of the clinical experience, especially the diagnosis-treatment-outcome relationship, and better target research studies.

Waste Reduction and Cost Effectiveness — Using historical data from clinic management and accounting systems, the QlikView application allows CHOA management to pinpoint areas of ineffectiveness and maximize staffing schedules based on cycle times, labor operations and supplies utilization.

When put to the test in head-to-head evaluations, QlikView quickly exposes the flaws of traditional OLAP cube technology and the limitations of the recent in-memory entrants that were not designed with in-memory at their core. QlikView’s Business Discovery platform requires fewer resources, less time and lower cost to deploy and maintain for a more flexible and scalable solution.

“The challenges of today’s economy and constant pressures to do more with less are driving many organizations to demand a solution where value is recognized in days and weeks – not months or years,” said Tim Wassman, President of QlikTech Americas.  “Unlike their OLAP-based BI tools of the past, QlikView allows CHOA users to interactively explore and analyze their data for faster decision making that directly impacts quality of care, influences clinical research and improves operational efficiencies.”

QlikTech at HiMMS

QlikTech will be demonstrating its QlikView Business Discovery solution at booth #4477 of the HiMSS Healthcare Information and Management Systems Society) conference February 20-24 at the Orange County Convention Center in Orlando Florida.

About Children’s Healthcare of Atlanta
Children’s Healthcare of Atlanta, a not-for-profit organization, is committed to enhancing the lives of children through excellence in patient care, research and education. Managing more than half a million patient visits annually at three hospitals and 16 neighborhood locations, Children’s is one of the largest clinical care providers for children in the country. Children’s offers access to more than 30 pediatric specialties and is ranked among the top children’s hospitals by Parents magazine and U.S.News & World Report. With generous philanthropic and volunteer support, Children’s has made an impact in the lives of children in Georgia, the United States and throughout the world. Visit for more information.

About QlikTech

QlikTech (NASDAQ: QLIK) is a leader in Business DiscoveryTM — user-driven Business Intelligence (BI). QlikTech’s powerful, accessible Business Discovery solution bridges the gap between traditional business intelligence solutions and standalone office productivity applications.  Its QlikView Business Discovery platform enables intuitive user-driven analysis that can be implemented in days or weeks rather than months, years, or not at all. The in-memory associative search technology it pioneered allows users to explore information freely rather than being confined to a predefined path of questions. QlikView Business Discovery works with existing BI applications and adds new capabilities: insight for everyone, zero-wait analysis, mobility, an app–like model, remixability and reassembly, and a social and collaborative experience.  Headquartered in Radnor, Pennsylvania, QlikTech has offices around the world serving more than 16,000 customers in over 100 countries.

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