World’s First Adjustable Kiosk for Automated Patient Check-Ins

MEQUON, WI February 14, 2011 — The world’s first adjustable self-service healthcare kiosk will be unveiled at the 2011 HIMSS Conference & Exhibition, February 21-23 in Orlando, Florida. Designed and manufactured by Connected Technology Solutions (CTS), one of the most influential innovators in automated patient check-ins, the new Patient Passport Express™ kiosk features an interactive touch screen pod that moves on a 5-way axis with a 40” vertical range of screen adjustability, providing greater accessibility, convenience, and usability for more patients at a level never seen before in the industry. CTS will exhibit the new kiosk in the Booth 3184 at the annual tradeshow for healthcare IT professionals.

Similar to how self-service machines have transformed banking and airline check-ins, more and more hospitals and medical facilities are installing electronic patient check-in kiosks to help facilitate the check-in process and improve patient experience.  The easy-to-use kiosks save patients time, while increasing efficiency and reducing overhead expenses for the facilities.

Already over 5 million patients in the United States have used CTS Patient Passport Express kiosks to:

  • Check-in for appointments
  • Update their medical histories
  • Verify insurance information is up to date
  • Make credit card co-payments and bill payments
  • Sign documents using an electronic signature pad
  • Print HIPAA forms and other documentation

While all of the floor, wall, and desktop check-in units engineered by CTS are ADA-compliant (Americans With Disabilities Act) and meet Universal Design standards, its latest model sets a new standard for kiosk functionality. The adjustable pod is as accessible to a person in a wheelchair as it is to a 6′ person standing, and can be used by vision-impaired, hearing-impaired, or blind individuals, as well as those with limited dexterity, club or arthritic hands. The anti-glare screen allows for use near large windows and skylights.

The new adjustable Patient Passport Express is also a giant step forward aesthetically for healthcare kiosk design. The free-standing unit incorporates a sophisticated mix of materials and surfaces, and provides nearly infinite choices of customized textures and colors, allowing the hardware shell to be integrated into a facility’s existing décor and branding.  The software and digital interface are also customized for each facility.

“CTS is known for its innovation. We’ve never been satisfied to simply put a computer in a box and call it an interactive kiosk,” said CEO Sandy Nix. “Our team of extraordinary engineers and designers are driven to create unequalled user experiences that continue to revolutionize the patient check-in industry.”

About Connected Technology Solutions

Founded in 2002, Connected Technology Solutions (CTS) is an award-winning thought leader in branded user experiences that include interactive kiosks, digital signage, displays and retail fixtures, with an extensive roster of clients in the healthcare, retail, hospitality, and transportation industries. The privately-held company is headquartered in Mequon, Wisconsin.