CCHIT Does Not Measure Usability, Implementation Service, Product Maintenance, Technical and Application Support

A very passionate poster on EMRUpdate recently found something anyone familiar with CCHIT already knew. It’s just really interesting that CCHIT seems to have put this in writing for all to read. Unfortunately, far too many doctors haven’t read this very important information. I’ll do my part and share it here:

“CCHIT, in fact, recognizes some of its own limitations. Its Certification Handbook states: Our criteria at this point can only represent broad, basic capabilities, and . . . these may prove insufficient for some practice specialties, or may be inappropriate or excessive for others; . . . our criteria do not assess product usability, implementation service, product maintenance, technical and application support; and other facts.”
Source: Finding a Cure: The Case for Regulation And Oversight of Electronic Health Records Systems, Harvard Journal of Law & Technology 2008 vol. 22, No. 1, by Hoffman and Podgurski, p. 133-4:

About the author

John Lynn

John Lynn

John Lynn is the Founder of, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference,, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.