We go to the bank and use an ATM to get cash or make a deposit. We arrive at the airport and check in for our flight using a kiosk. But we go to our doctor or local hospital and we get a clipboard, pencil, and several pages of forms to fill out. Worse yet, we move to a different department in the same institution and its likely well be asked to fill those forms all over again. It doesnt have to be that way.
We are doing this with the patient health history and it is great. There are still some major enhancements that need to be made in how that data becomes part of the patient’s medical record, but it is so much better than paper. I think we’re getting close to having the signature done at the kiosk. The technology is there. Kiosk check-in really revolutionizes what happens at patient check in. The next step for us is to be able to check in patients at the kiosk without going to the front desk. In fact, once the magnetic card readers are here, patients will be able to check in with the swipe of their ID card.